Aviso legal, política de Privacidad y Cookies | Grupo Choví
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Bienvenidos Inconformistas Choví

Legal notice

  1. Privacy policy
  2. Disclaimer
  3. Social Media Privacy Policy
  4. Privacy Policy About Raffles and Promotions
  5. Cookies Types Used

Last update: May 2019


 

1. PRIVACY POLICY

Privacy is important for CHOVI SLU. This statement contains the practices related to the processing of personal information and the type of data gathered on the websites owned by CHOVI SLU, as well data tracking, use and dissemination.

At CHOVI SLU, we understand that personal data privacy and security are extremely important. For that reason, this policy establishes what we do with your data and what we do to keep everything safe. We also explain how and where we gather your personal data and mention your rights over any of your personal data we may have stored.

This policy applies to you if you use, through our mobile applications or otherwise, any of our websites or if you interact with us on social media (our «Services»).

This policy defines our strong commitment towards the protection of your personal data.

Therefore, we strongly recommend that you read and accept our privacy policy before you continue browsing.

This privacy policy was last updated on the 30th of May 2019.

1.1. Identification of the database owner business name

In compliance with the provisions of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (henceforth ‘GRPD’), we inform you that the personal data obtained as a consequence of your sending of personal data will be processed by the following Processing Database Owner:

  • Business name: CHOVI SLU
  • Residence: Spain
  • Telephone: 902 566 522
  • E-mailchoviresponde@chovi.com
  • Address: Pol. Ind. Font de Musa S/N de Benifaio 46450 (Valencia).
  • ID/VAT Number.: B46070595
  • PurposeFood industry

1.2. General privacy principles.

When we gather and process your personal data, we apply the following practical principles:

  • Personal data are processed in a just, legal and transparent manner.
  • Personal data are gathered for specific, explicit and lawful purposes and are not processed in a way contravening such purposes.
  • Personal data adjust and limit to what is needed in relation to the specific processing purposes.
  • Personal data must be exact and updated. Inexact data will be updated or deleted.
  • Personal data must be kept in a format identifying exclusively what is necessary.
  • Personal data are kept safe through technical and organisational measures that are adequate and efficient against the non-authorised or unlawful processing and against loss, destruction or accidental damage, by means of the appropriate technical or organisational measures («integrity and confidentiality»).
  • We are committed to data protection principles following the default data design and protection provisions.

1.3. How are your personal data gathered and used.

  • From you directly: You can visit our website without telling us who you are and without disclosing any personal information about you. However, in order to provide a comprehensive service, the most common thing is to gather personal information. For example, we gather information about you when you request information through our contact forms or when you are given an access account. The data types we gather may include your e-mail address, name(s) and surname(s), the place where you live and your telephone number.
  • From cookies: We may also gather information from cookies, which we can store in your computer or mobile device. Cookies are small data files stored in the hard drive or in the device’s memory. For further information on the use and purpose of the cookies we use on the https://www.chovi.com/ website, you can consult our cookies policy. Nonetheless, you can change your browser’s options to remove cookies acceptance or to be asked for prior acceptance every time you visit a new website. However, if you fail to accept cookies, you may not be able to use all of our services.
  • Registrations: We may register certain information and store it in log files when you interact with our Services. This information may include the Internet protocol (IP) or other identification numbers of your device, as well as the type of browser, Internet provider, etc.

1.4. Examples of sections where our website requests your personal data

  1. When subscribing to the newsletter at https://www.chovi.com/
  2. When registering as a user on our platform.
  3. When requesting information through our contact form or via e-mail.
  4. When establishing professional contacts with third parties via e-mail.
  5. When establishing commercial relationships with customers and suppliers.
  6. When registering in our private area.
  7. When requesting any of the services and/or products we offer.
  8. When registering in the “work with us” form.
  9. When participating in raffles, competitions and promotions on social media or other external platforms.

1.5. Purposes for which we process your personal data..

At CHOVI SLU we process the necessary data to manage and optimise our services and commercial relations with our users and customers. Besides, we also use this information for sending users interesting publicity related to our products, novelties, offers and promotions.

Data are gathered and processed for the following purposes:

Category of interested users Purpose
Website users a)    Usability and quality analysis for the improvement of our services.
Users contacting via the website b)    To manage and reply to the communications or requests received by e-mail or via the website’s contact form at https://www.chovi.com/.
Users subscribed to the Newsletter c)    To manage the newsletter to send regular communications about news, publications, offers, promotions, events and other information related to CHOVI SLU.
Chovi’s customers d)    To process, manage, send, invoice and charge for the sale of those products or services that have been purchased by the customer.

e)    To manage the newsletter and send regular communications about news, publications, offers, promotions, events and other information related to CHOVI SLU.

Chovi’s suppliers f)     Supplier management, administration management, orders management, invoicing, payment management and control and any other action aimed at ensuring supplier relations.
Candidates or job seekers g)    To manage and assess applications for recruiting processes at CHOVI SLU, add CVs to our job bank, participate in the current or future recruiting processes and arrange interviews.
Private area users h)    The processing purpose is for managing and registering customers in the organisation website’s private area to therefore allow accessing commercial and legal documents generated as a consequence of the established contract relation.
Professional contracts i)      The processing purpose of your personal contact details is dealing with communications via e-mail and properly managing our professional relations with you.
Participants in raffles, contests and promotions j)     The data processing purpose is:

–       To manage participation.

–       To certify the compliance of the participation requirements.

–       To identify the winner.

–       To communicate and publish the winning condition on social media, CHOVI SLU website and other media that are deemed adequate and to award the corresponding prizes.

1.6. Legal bases of the processing and mandatory or optional character of the processing

Legal bases are connected to the purposes of the previous point according to the letters allocated in the table.

Category of interested users Data processing legitimation
Website users a)    The given consent after accepting the cookies or continuing browsing the website of CHOVI SLU.
Users contacting via the website b)    Lawful interest by CHOVI SLU in addressing the enquiries and requests of the interested person, justified by the interest shown in contacting and receiving information by CHOVI SLU, to a minimum privacy interference and the use of limited data (contact details).
Users subscribed to the Newsletter c)    Consent requested when subscribing to the Newsletter. The interested person can withdraw his/her consent at any time. Under no circumstances will the consent withdrawal affect the provision of other services.
Chovi’s customers d)    Performance of a sales contract according to the terms and conditions included in our general conditions of sale at https://www.chovi.com/.

If you fail to provide the necessary data, it will not be possible to proceed with the hiring.

e)    The lawful interest in promoting and commercialising our products, justified by the existence of a contract relationship and a reasonable expectation to receive the aforementioned communications and to have a minimum privacy interference as well as the possibility to use limited data and an easy-to-use system of voluntary exclusion for each particular communication.

Chovi’s suppliers f)     The performance of a contract in which the supplier is one of the parties.
Candidates or job seekers g)    The application of pre-contract measures at the candidate’s request to establish a labour contract with CHOVI SLU.

If the candidate fails to provide the necessary data, it will not be possible to manage and assess the application.

Private area users h)    The legal basis of the processing is the lawful interest pursued by the processing responsible party so as to grant the access to the customer area and subsequently access the commercial and legal documents generated as a consequence of the contractual relationship established. We justify our lawful interest based on the existence of a prior contractual relationship with you, on a minimum privacy interference, on the use of limited data (contact details), on not creating profiles with your personal data and on exclusively using your data for the purpose of granting your accessing to our private area.
Professional contracts i)      CHOVI SLU has a lawful interest in managing contact details of those natural persons who provide services for a legal person with the purpose of maintaining his/her commercial relations with the legal person to which the interested party is providing his/her services, as well as the communications established between the parties.

At the same time, a part of the communications made will be necessary for the provision of the requested services; therefore, the processing legitimation is based on the performance of a contract.

Participants in raffles, contests and promotions j)      Consent of the interested person: The legal basis for the processing is the free, specific, informed and unequivocal consent by the participant, granted after accepting these Legal Bases.

The processing of the participant’s data is based on the consent that is requested to him/her and that he/she may withdraw at any moment. Nonetheless, in case this consent is withdrawn, that situation will not affect the lawfulness of the previous processing procedures.

If the interested person fails to provide the necessary data for the processing purposes, he/she will not be able to participate in the contest.

1.7. Data provided voluntarily by the interested party

Category of interested users Data provided by the interested party
Website users a)    a)    IP, browsing data.
Users contacting via the website b)    Name(s), surname(s), e-mail address, subject, message.
Users subscribed to the Newsletter c)    Name(s), surname(s), e-mail address.
Chovi’s customers d)    Name(s), surname(s), ID/VAT number, shipping address, billing address, e-mail address, telephone number, bank details, order details

e)    Name(s), surname(s), e-mail address.

Chovi’s suppliers f)     Name(s), surname(s), ID/VAT number, address, e-mail address, telephone number, order details.
Candidates or job seekers g)    Name(s), surname(s), ID/VAT number, address, date of birth, e-mail address, telephone number, image and personal, academic and professional characteristics, as well as employment details and social circumstances
Private area users h)    User name, e-mail address, access keys.
Professional contracts i)      Name(s), surname(s), e-mail address, job category and subject.
Participants in raffles, contests and promotions j)     Name(s), surname(s), telephone number, e-mail address, age, images.

1.8. Preservation of personal data.

CHOVI SLU only stores your personal data whenever needed for the purposes set forth in the section 5 and according to the processing legal basis in compliance with the governing law. Your personal information will be stored as long as there exists a contractual and/or commercial relation with us or while you do not exercise your right to delete, cancel or limit the processing over your data.

Once the relationship with you has finished for some reason, the information will be duly blocked and unused while it may be necessary for the exercise or defence against claims or if some sort of judicial, legal or contractual responsibility is derived from its processing, which may be addressed –and for which its recovery will be needed.

Those data that are processed for direct marketing purposes will be stored indefinitely until the interested party requests their deletion.

Precisely:

Category of interested users Preservation period
Website users a)     According to the period included in the cookies policy
Users contacting via the website b)    3 years since the last contact
Users subscribed to the Newsletter c)    The data linked to the newsletter will be indefinitely preserved until the interested party requests their deletion.
Chovi’s customers d)    Data will be preserved while your relationship with CHOVI SLUremains active and you do not request data deletion and, in any case, for 6 years according to the regulations that apply to the described processing.

c)    The data linked to the commercial communications will be indefinitely preserved as long as the interested party does not request their deletion.

Chovi’s suppliers f)    Data will be preserved while your relationship with CHOVI SLU remains active and you do not request data deletion and, in any case, for 6 years according to the regulations that apply to the described processing.
Candidates or job seekers g)    2 years since the last CV update.
Private area users h)    Data will be stored while your relationship with the organisation is still active and no private area unsubscription has been asked from you.
Professional contracts i)    Data will be preserved while your relationship with CHOVI SLU remains active and you do not request data deletion and, in any case, for the period stipulated in the regulations that apply to the described processing.
Participants in raffles, contests and promotions j)     Data will be stored as long as they are needed for the purpose for which they were gathered (your participation in the raffle or the promotion) and no deletion has been asked from you and, in any case, in compliance with the applicable legal prescription period.

 

1.9. Recipients or third parties to which personal data can be communicated.

1.9.1 Personal data may be shared for the purposes established in the section 5 for the following cases:

Data recipients Category of interested users
Newsletter and e-mail marketing management platform (provider hired by the organisation) –  Choví’s customer

–  User subscribed to the Newsletter

 

Banks, savings bank and rural savings and loan associations

Tax administration

Administration and consulting services (provider hired by the organisation)

–  Choví’s customers and providers

–  Participants in raffles, contests and promotions

 

Publication on the Internet, social media, catalogues and commercial events (the winner’s data may be published on the company’s social media, website, catalogues and other commercial events).

Publicity and communication services. (Service provider hired by the organisation)

Technology services platforms for the management of raffles and contests. (Service provider hired by the organisation)

Notaries in case of winner selection before them

 

– Participants in raffles, contests and promotions

 

In general for all those categories of interested parties, personal data can be shared:

  1. For the compliance of our legal obligations: when data dissemination is necessary for the compliance of our obligations to laws, regulations, legal processing or governmental requests that apply to us.
  2. For the wording, exercise or defence of claims or when courts perform their judicial function: In certain circumstances, personal data spreading may be compulsory if it is subject to a requirement, order or judicial subpoena.
  3. In sale, fusion, acquisition or similar operations: If we are involved in a fusion, acquisition or sale of all or a substantial part of our assets or another similar sale transaction, your information may be transferred as part of that transaction. We will notify by e-mail and / or by a prominent notice on our website about that transfer and about any decision that may have been taken regarding your information.
  4. For the provision of services by our providers Occasionally, we enter into contracts with carefully-selected third parties so they can help us provide website services as:
    1. Hosting services for e-mail and website hosting.
    2. Computer consulting web design services: for offering technical support on the code created for the website.
  5. Non-identifiable aggregated data: we can share aggregated information or other non-personal information that does not directly identify you to third parties in order to improve the general experience of our services.

1.9.2. Personal data may be shared outside the EU for the purposes established in the section 5 for the following cases:

Data recipients Category of interested users Adaptation decision by the Commission or Adequate warranties
Newsletter and e-mail marketing management platform (provider hired by the organisation) –  Choví’s customers

–  User subscribed to the Newsletter

We hire virtual infrastructure for the management of Newsletters and e-mail marketing campaigns according to a cloud-computing model through the Mailchimp platform by The Rocket Science Group, LLC and under the protection of the EU-US Privacy Shield. – Information available at:

www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

Processing responsible managers for the cloud-computing services outside the EU, complying with the «Privacy Shield». (Service provider hired by the organisation) –  Choví’s customers and providers

–  Users contacting via the website

–  Candidates or job seekers

–  Professional contracts

The processing responsible manager hires the virtual infrastructure for e-mail, schedule, documents, office automation applications, file hosting, etc. according to a cloud-computing model via de G Suite services provided by the Google LLC organisation and complying with the EU-US Privacy Shield. – Information available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

 

1.10. Safety measures adopted with regards to personal data processing

CHOVI SLU informs that it implements and applies both technical and organisational safety measures and mechanisms fit for guaranteeing a risk-adapted safety level.

For that purpose, CHOVI SLU has identified and assessed, on an objective basis, the variable risks of likelihood and seriousness for the rights and liberties of natural persons (risk assessment phase) and, consequently, CHOVI SLU has applied, in the risk processing phase, the adequate safety measures and mechanisms to eliminate or mitigate the risks identified in the risk assessment phase. Specifically, we adopt the adequate and effective technical and organisational measures for mitigating the destruction, loss or accidental or unlawful alteration risks of the otherwise transferred, preserved or processed personal data, or the non-authorised communication or access to those data.

Likewise, CHOVI SLU guarantees the compliance with professional secret confidentiality regarding the users’ personal data and the obligation to store those data.

1.11. Rights of the interested party.

In your capacity as user, you may address your communications and exercise your ARCO rights following the provisions of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

In all of our privacy-related operations, we strive to comply with the current legislation, which contains a series of rights for the interested party, mentioned as follows:

Your rights What does it mean?
Right to information You have the right to be presented this information in a clear, concise, transparent and easy-to-understand manner about your rights and about the way in which we use your personal data. We provide that information in the section 5 of this Policy.
Right to access You have the right to access your stored personal data (with certain limitations).
Clearly unfounded, excessive or repetitive requests may be waived.
In order to exercise this right, please, contact us through any of the means shown below.
Right to rectification You have the right to rectify your personal data whenever they are inexact or if they are no longer valid and you have the right to update them whenever they are incomplete.

In order to exercise this right, please, contact us through any of the means shown below. If you have an account, it may be easier for you to correct those data by modifying your profile.

Right to erasure/Right to be forgotten In certain cases, you have the right to have your personal data deleted or eliminated. It must be mentioned that it is not an absolute right, since we may have legal or lawful reasons to preserve them.

If you wish to have your personal data erased, please, contact us through any of the means shown below.

Right to withdraw your consent at any time whenever the data processing is based on your consent In case you have granted your consent for some of the purposes informed and determined in the referred processing procedures, we inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to your withdrawal.

In order to know what processing procedures are based on your consent, please, refer to the section 5 of this policy.

If you wish to withdraw your consent, please, contact us through any of the means shown below.

Right to object to the processing procedures based on lawful interests At any time, you may object to have your data processed whenever they are based on lawful interests. In order to know what processing procedures are based on your consent, please, refer to the section 5 of this policy.

If you wish to exercise this right, please, contact us through any of the means shown below.

Right to file a complaint before a supervisory authority Additionally, we inform you that if you have not been able to exercise your rights satisfactorily, or if the manner to exercise them has not been adequate, you may file a complaint before a supervisory authority. If you want to know more information about this right and about how to exercise it, you can consult the Data Protection Spanish Agency (AGPD):  http://www.agpd.es/ Tel. +34 901 100 099 and +34 91 266 35 17. Jorge Juan, 6 28001- Madrid.

Do not hesitate to contact us through any of the means shown below before filing a claim before the data protection competent authority.

The right to data portability You have the right to receive your personal data and the common-use machine-readable data you have provided us with in a structured format with the purpose of transferring them to another processing responsible party, whenever the processing is based on your consent or on the performance of a contract and as long as the processing is carried out automatically. In order to know what processing procedures are based on your consent, please, refer to the section 5 of this policy.

For further information, please, contact us through any of the means shown below.

Right to processing limitation You have the right to limit your data processing. If you exercise your right, the processing of your data will be subject to limitations; therefore, we may be able to store them but we will not be able to use or process them.

This right can only be exercised in certain circumstances set forth in the GRPD, as follows:

  • if the interested party contests the accuracy of his/her/its personal data during the period allowing the responsible processing manager verify the accuracy of such data;
  • if the processing is unlawful and the interested party objects to the erasure of such personal data and requests a limitation of use instead;
  • if the responsible party no longer needs the personal data for processing purposes but the interested party needs them for the claim filing, exercise or defence;
  • if the interested party has objected to the processing in virtue of the article 21, section 1, while verifying if the responsible party’s lawful reasons prevail over the interested party’s.

If you wish to exercise this right, please, contact us through any of the means shown below.

Right to cookie deactivation You can proceed to cookie deactivation at any moment. In general, Internet browser settings are usually set to accept cookies by default; however, you can easily deactivate them by changing this configuration.

Many of the cookies are used to improve website usability or functionality; therefore, if you disable them, you may not enjoy some or all of the provided services on our website, you may have usability problems or you may have problems with your session in case you have logged in.

If you want to limit or block all of our website cookies (what could prevent you from using certain website areas) or the cookies or any other websites/applications, you can do so by changing your browser’s settings.

How can you exercise your data protection rights?

In order to exercise your rights, you will need to submit a written statement to the address Pol. Ind. Font de Musa S/N de Benifaio 46450 (Valencia) or to the following e-mail address:  choviresponde@chovi.com with the subject “RGPD Valencia” (Valencia GRPD)You will have to specify which of the rights you request to be satisfied and, at the same time, you will have to attach a photocopy of your ID card (or an equivalent identification document). In case you have a legal or voluntary representative, you will also have to attach an identification document of your representative. If you wish to have a form for that purpose, you will be able to:

Or request a model directly to us: choviresponde@chovi.com

1.12. Processing of personal data special categories and personal data related to criminal offences and sentences

As for the free text fields, it is not allowed to add personal information including personal data that reveal ethnic or racial origins, political opinions, religious or philosophical beliefs, trade-union membership, as well as the processing of genetic data and biometric data aimed at uniquely identifying a natural person, apart from health-related data or data related to the sexual life or orientation of a natural person, as well as personal data related to criminal offences and sentences. In case of introducing some information related to the aspects mentioned in any of our forms or via e-mail, they will be immediately deleted from our information systems without addressing the submitted enquiry, since such data are not necessary or relevant for the purposes determined in this website’s processing procedures.

1.13. Links to other websites

Sometimes, we provide links to other websites, which are not under our control. Therefore, we will not be held responsible before you for any problem derived from the use of your personal data, the website’s content or the services offered by such websites. Hence, we advise you to consult the privacy policy and the terms and conditions of each website to see how each provider may process your information.

1.14. Data quality

With the purpose of complying with the privacy principles (data quality in particular), from CHOVI SLU, we inform you that you only have to provide us with your own personal data, and never with the data belonging to another person, unless you are his/her legal representative. At the same time, in order to optimise the quality of the information, we need that the data you provide are correct, updated, exact and reliable.

In case the data you provide belong to another person who are not represented by you or in case you own data or the data of the person you represent are false, erroneous, outdated or inadequate, you will be held responsible against any direct and/or indirect damage to third parties or CHOVI SLU.

The data requested by the user marked by an asterisk (*) will be the strictly necessary data for contacting the user. Under no circumstances, the fact of introducing more data than needed will mean that the service provided will be of a lesser quality.

1.15. Data of minors or disabled persons

Persons under the age of 16 must not use the Service; hence, if you are below that age, we kindly request you to refrain from using our website’s services.

CHOVI SLU may request additional information or documentation with the purpose of verifying the age of the interested person, by means of the available technology.

1.16. Data update

The user is the only source of information regarding his/her personal data; for that reason and for keeping your data up to date at all times in compliance with the GRDP, CHOVI SLU kindly asks you to contact the proper address to exercise your right to access, rectify, cancel and object to any variation of such data, and communicate the stoppage of your activity within the entity you represent if applicable, in order to proceed with the data cancellation and/or historical processing.

1.17. Consent for advertising purposes.

According to the LSSI law, CHOVI SLU will not send commercial communications by e-mail or other equivalent electronic means that had not been previously authorised by the addressee through the authorisation systems used by CHOVI SLU.

As for those users with whom the organisation has a contractual relationship, CHOVI SLU is authorised to send commercial communications related to products or services offered by CHOVI SLU that are similar to those that were initially agreed with the customer. However, the user may request his/her voluntary objection to receive no more commercial communications by means of the customer service channels after having proven his/her identity, or by directly unsubscribing from the advertising e-mail.

1.17. Social media

When you become a fan or a follower of CHOVI SLU in the different social media, you must take into account that CHOVI SLU can only consult or unregister your data in a restricted manner due to your specific profile. Any rectification of your data or any restriction of information or publications must be performed by accessing your profile or user settings in the social network in particular. By default, you agree with the following:

  1. a) The processing of your personal data in the specific social network in compliance with its privacy policies.
  2. b) The access of CHOVI SLU to the data contained in your profile or biography. Depending on the privacy configuration in each social network, they will be more or less comprehensive.
  3. c) That the news published about our events, or our comments, may appear on your wall or bio.
  4. d) To receive communications about our products/events.

If you wish to unfollow us, you just have to click the “stop being a fan” or “unfollow” button.

1.18. Modification to this privacy policy

CHOVI SLU reserves the right to modify this privacy policy for adapting it to the future legislation or jurisprudential novelties, as well as to the new practices in the industry, by previously informing users about its changes.

The continuous use of CHOVI SLU by the user will mean a ratification of this document with the modification and changes that may have been applied.
For the aforementioned reasons, CHOVI SLU reserves the right to modify or interrupt a part or the full service provided by CHOVI SLU without the need to notify the user. CHOVI SLU will not be held responsible before the user or third parties for having exercised its right to modify or interrupt the service provided by CHOVI SLU.


2. Disclaimer

2.1. Identification of the database owner business name

In compliance with the Law 34/2002 of the 11th of July on the information and electronic commerce society services, we inform you about the society’s business details:

  • Business name: CHOVI SLU
  • Residence: Spain
  • Telephone: 902 566 522
  • E-mailchoviresponde@chovi.com
  • Address: Pol. Ind. Font de Musa S/N de Benifaio 46450 (Valencia).
  • ID/VAT Number.: B46070595
  • PurposeFood industry
  • Registered data: VALENCIA Commercial Register T7285, L 4587, F 99, S 8, H V 22196, I/A 36

2.2. General information.

These general conditions regulate the service use of the https://www.chovi.com/ website, whose proprietor is CHOVI SLU, which is available free of charge for Internet users and its access does not entail any prior subscription or registration. Nonetheless, the hiring of certain services or products requires the user registration on the website. If you use the website, you will automatically be considered as a user. At the same time, it will mean that the user will unconditionally accept all of the general conditions of the version published by CHOVI SLU at the very moment the user access our website, as well as our privacy policy and the personal data processing. The user must carefully read the general conditions every time he/she wishes to use our website. At the same time, the use of our service is subject to all of our notices, regulations and instructions of which the user has been informed by CHOVI SLU according to the provisions of these general conditions and as long as the user does not object to them.

The registered user will be able to automatically unsubscribe at all times as a web user, having that decision no retroactive nature, on-line or via telephone on the number 902 566 522 or by e-mail on the address choviresponde@chovi.com

CHOVI SLU reserves the right to deny or withdraw the access to the website, at all times and without the need of prior notice, to those users that contravene these general conditions, as well as the specific conditions that may apply.

2.3. General conditions

In general, the user must comply with these terms of use and conditions and act according to the law, the good habits and good faith requirements, following the proceedings adequate to the nature of the enjoyed service, refraining from using the https://www.chovi.com/ website in any manner that may impede, damage or deteriorate its normal functioning, goods or rights owned by CHOVI SLU, other users or any general third party.

In particular, and without implying a general restriction to the user’s obligation in compliance with the previous section, the user will be obliged, when using the https://www.chovi.com/ website, to:

  • Not introducing, storing or disseminating on or from the website, any information or material that may be considered as slanderous, defamatory, obscene, threatening, xenophobic, or that incites to violence, to discrimination on multiple grounds, including race, gender, ideology or religion or that otherwise goes against morals, public order, fundamental rights and public freedoms, honour, intimacy or the image of third parties and, in general, the governing law.
  • Not introducing, storing or disseminating on the website any software, data, virus, code, hardware or telecommunications equipment or any other instrument or electronic or physical device that may cause damage on the website, on any of the services, or on any of the equipment, systems or networks owned by CHOVI SLU, by any user or by any general third party. Or any situation that may cause an alteration or impede their normal functioning.
  • The user must adequately safeguard the «Username» and the «Password» provided by CHOVI SLU, as identifying and enabling elements for accessing the different services offered by the website, making sure not to transfer their use or allow the access to third parties, taking responsibility for the damages that may derive from their inappropriate use. We recommend the use of strong and complex passwords that are not easily comprehensible. At the same time, we recommend using alphanumeric characters for your password. The User will cover the expenses for the damages derived from the use of the Services by any third party using his/her password(s) and username(s) with a non-diligent use or following their loss by the User.
  • Not destroying, altering, using, disabling or damaging the data, information, programmes or electronic documents owned by CHOVI SLU or third parties.
  • The User will not hinder the use of the CHOVI SLU Service by other User or the use of similar services by another entity.
  • The User must specially refrain from performing any action that goes against the rules that regulate the protection of personal data, the market and consumers, intellectual property, tax rules and the honour, intimacy, image and goodwill of persons or entities.
  • The User must not erase, elude or manipulate the “copyright” and other identifying data of the rights owned by CHOVI SLU or its Contents, as well as the technical devices and any information mechanisms contained in the Contents.

CHOVI SLU may, at its own discretion, finish the service immediately if the User’s conduct does not comply with the terms and conditions hereby included.

CHOVI SLU may, at any moment and without prior notice, modify these General Conditions and the Specific Conditions that may be included, following the publication of those modifications on the website, with the purpose of making them known for the Users.

2.4. Intellectual and industrial property

  1. The presentation structure, design and form of the elements [graphs, images, files, logos, colour combinations and any element that may need to be protected] are protected by the intellectual and industrial property rights owned by CHOVI SLU.
    It is forbidden to reproduce, transform, distribute, publicly communicate, and make available to the public and, in general, proceed with any other total or partial manner of use of the elements referred in the previous section. These actions may only be performed following the express authorisation by CHOVI SLU and that, in any event, must explicitly refer to the ownership of the aforementioned CHOVI SLU’s intellectual property rights. You will only be authorised to reproduce [printed or downloaded] the contents displayed on the website for personal use.
  2. The use of distinguishing features [brands, trade names] is not allowed, except for the express authorisation by the lawful owners.

2.5. Exemption of liability.

CHOVI SLU will not be liable for:

In general, with regards to the inappropriate use of the website owned by CHOVI SLU. – Users must make a proper use of the website, according to the previous terms and conditions, with no liability being attributed to CHOVI SLU following an inappropriate use.

With regards to possible technical deficiencies. – CHOVI SLU will never be liable for the service alterations derived from failures on the electrical grid, the data network, the server or any other features.

Regarding the third-party access to your system, CHOVI SLU will adopt the needed technical precautions for protecting the accessed data and information, and will not be liable for third-party actions that, violating the established safety measures, access the aforementioned data.

This website may contain links to other third-party rights whose content cannot be controlled by CHOVI SLU. Their incorporation is for informational purposes only and never implies the acceptance or warranty by CHOVI SLU of the contents shown on those websites. For that reason, CHOVI SLU rejects all responsibility over them, as well as over the damages that may occur in your computer (hardware and software), documents or files for whatever reason. CHOVI SLU, as much as it may be possible according to the governing law, does not guarantee reliability, availability or continuation of this website’s functioning or content due to technical, safety, control or maintenance reasons, or due to server failure or other providers, due to attacks against the computer system, or due to any other reasons derived from causes that are out of control; therefore, the company will not be directly or indirectly liable for them.

CHOVI SLU will not be liable for the direct or indirect failure, errors or damages that may happen to the user’s computer system or to the files or documents stored in such system, that may be caused or derived from the capacity or quality of your computer system or from the presence of a virus or any other malicious application in the computer used for accessing the website, or due to your Internet connection or access quality, following a malfunction of your browser or because of the use of outdated or unlicensed software.

CHOVI SLU will not be liable for any claims regarding intellectual property rights over the articles and images published on its portal and it does not guarantee the accuracy, veracity and validity of the website’s own or third-party contents, as well as for the linked contents to other websites, and therefore being not liable for their use.

CHOVI SLU will not be liable for any claims regarding the expenses of lawyers, third-party claims or lawsuits derived from the USER’S non-compliance with our terms of use, access and privacy policy, or any other claims derived from the non-compliance with the current legislation.

2.6. Legislation.

In general, the relationship between CHOVI SLU and the telematic-service Users on the website are bound to the Spanish jurisdiction and legislation. Hence, in the event of any litigious question derived from this agreement, the parts will need to resort to the Courts of the User’s city of residence (Spain).

If a competent court considers that one or some of the provisions of this agreement go against the law, such provision or provisions will be worded again in a way that they best reflect the intentions of the parties, while the other provisions will remain valid and applicable.

If a clause of this Agreement is deemed to be void or inapplicable, the valid or applicable part and the rest of the provisions of the Agreement will be valid and applicable.

 


 3. Social media privacy policy

Information about data protection. In compliance with the Regulation (EU) 2016/679 on Data Protection).

Regarding the legal aspects derived from your relationship with CHOVI SLU, we remind you that, based on the provisions of the data protection regulation, your personal data will be processed according to the following indications:

3.1. Identification of the responsible party for the processing of your personal data

3.2. Processing: Social media management

3.2.1. What is the purpose behind our processing of your personal data?

The purpose of the processing is:

  • The management, administration and development of the on-line follower community, as well as the maintenance of stable and long-lasting relationships with our fans or followers and, in general, any user who is interested in our brand.
  • To send information related to events, activities and promotions of our entity through Facebook.

Beyond these cases, we will not use your data for other purposes than the aforementioned.

As soon as you wish to stop following us, you just need to click the “I don’t like it any more” button on our Facebook page.

For any other data that you wish to modify on your Facebook account, you have to do so in the “Configuration” section on the social network itself.

In any case, if you wish to know our privacy policy or how to exercise your rights to access, rectify, cancel and object, we encourage you to visit our website: https://www.chovi.com/politica-de-privacidad/

 3.2.2. How long will we store your data?

Data will be preserved as long as you are a follower of the organisation’s online community and you do not request data deletion and, in any case, for the period stipulated in the regulations to which the described processing applies.

3.2.3. Are there Automated Decision-making or Profiling?

No automated decision-making will occur over your data.

3.2.4. What is the data processing legitimation?

Consent of the interested person: The legal basis of the processing is based on the unequivocal consent you give after agreeing to become a follower of our on-line community.

3.2.5. What are the Addressees of your data?

3.2.5.1. Cessions:

  • Publicity and communication services. (Service provider hired by the organisation)
  • Technology platform services. (Service provider hired by the organisation)

3.2.5.2. Transfers:

Regarding the international data transfer on social media, we mention those that are defined in the privacy policies of the social media we use.

FACEBOOK: We share information globally, both internally with Facebook companies and externally with our partners and the people you connect with and share content with all around the world, in compliance with this policy. The information controlled by Facebook Ireland will be transferred or transmitted to the United States or to other countries different to your place of residence, and will be stored and processed in these locations sticking to the purposes described in this policy. These data transfers are necessary for providing the services described in the Facebook Conditions and the Instagram Conditions, as well as for functioning globally and providing our Products. We use standard contract clauses approved by the European Commission and we follow the adequacy decisions of the European Commission on certain countries when applicable, with regards to the data transfer from the EEA to the USA and other countries

TWITTER: We provide our services all over the world. When the laws of your country allow so, you authorise us to transfer, store and use your data in the United States, Ireland and any other country in which we operate. In some of the countries to which we transfer personal data, the privacy and data protection laws and the regulations on when government authorities may access such data may be different to the applicable laws and regulations approved in your country. Here

When we transfer personal data outside the European Union or the EFTA countries, we ensure an adequate rights protection level of the interested parties based on the adaptation of the data protection regulations in the destination country, contract obligations imposed over the data recipient (the standard clauses may be consulted by means of a request for information, as described below) or the principles of the Privacy Shield between the EU and the United States and between Switzerland and the United States.

Twitter, Inc. complies with the principles of the Privacy Shield between the EU and the United States and between Switzerland and the United States (the “Principles”) regarding the personal data collection, use, exchange and storage in the European Union and Switzerland, as described in our Privacy Shield certification between the EU and the United States and the Privacy Shield certification between Switzerland and the United States.

If you have any claim regarding the Privacy Shield, please, contact us here. As part of our participation in the Privacy Shield, if you have any controversy regarding our compliance with the Principles, we will try to solve it by means of our claim-settlement internal processes and, as an alternative, through the JAMS controversy-settlement independent organism and, under certain conditions, through the Privacy Shield arbitration process.

The Privacy Shield participants are bound to the compliance and investigation powers of the United States Federal Trade Commission and other authorised statutory bodies. In certain circumstances, the participants may be liable for the personal data transfer from the EU or Switzerland to third parties outside the EU and Switzerland. Here you will find more information on the Privacy Shield between the EU and the United States and the Privacy Shield between Switzerland and the United States.

3.3. What Rights can you exercise over your personal data?

  • Any person has the right to obtain a confirmation about whether we are processing their personal data or not.
  • As an interested party, you have the right to access your personal data, as well as request the rectification of the inaccurate data or, given the case, request their erasure when, among other reasons, these data are no longer necessary for the purposes they had been gathered originally.
  • In certain circumstances, as an interested party, you may request the processing limitation over your data, in which case we will only preserve them for exercising or defending claims.
  • In certain circumstances and for purposes related to your particular situation, in your position as interested party, you may object to your data processing; therefore, we will stop using your data, except in the case of absolute lawful reasons, or for the exercise or defence of eventual claims.
  • In case you have granted your consent for some of the purposes informed in the referred processing procedures, we inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to your withdrawal.
  • Furthermore, you will have the right to data portability, meaning that you may receive your relevant personal data, and the data you have provided us with, in a structured common-use machine-readable format, for transferring such data to another processing responsible party.
  • Additionally, we inform you that if you have not been able to exercise your rights satisfactorily, or if the manner to exercise them has not been adequate, you may file a complaint before a supervisory authority. If you want to know more information about this right and about how to exercise it, you can consult the Data Protection Spanish Agency (AGPD):

http://www.agpd.es/ Tel. +34 901 100 099 and +34 91 266 35 17. Jorge Juan, 6 28001- Madrid.

  • With regards to the processing of your data for advertising and promotion purposes, you may easily exercise your voluntary exclusion from those communications by means of the following options:
  • By sending an e-mail to choviresponde@chovi.com
  • By calling to +34 902 566 522 or asking after the communication department
  • In each commercial communication you receive you will have the chance to exercise your exclusion by marking the option «Unsubscribe from commercial communications».

3.4. How can you exercise your data protection rights?

In order to exercise your rights, you will have to submit a written statement to the previous address or to the choviresponde@chovi.com e-mail address. You will have to specify which of the rights you request to be satisfied and, at the same time, you will have to attach a photocopy of your ID card (or an equivalent identification document). In case you have a legal or voluntary representative, you will also have to attach an identification document of your representative. If you wish to have a form for that purpose, you will be able to:

 


4. Privacy policy about raffles and promotions

Information about data protection (in compliance with the Regulation (EU) 2016/679 on Data Protection).

Regarding the legal aspects derived from your relationship with CHOVI SLU, we remind you that, based on the provisions of the data protection regulation, your personal data will be processed according to the following indications:

4.1. Identification of the responsible party for the processing of your personal data

  • Nombre o Razón Social: CHOVI SLU
  • postal: Pol. Ind. Font de Musa S/N 46450 Benifaio Valencia
  • Teléfono: 902 566 522
  • Email: choviresponde@chovi.com – Web: https://www.chovi.com/

4.2. What do we use your personal data for?

At CHOVI SLU, we process your personal data for the purposes shown below:

 PROCESSING: Raffle, contest and promotion management

 4.2.1. What is the purpose behind our processing of your personal data?

The personal data processing purpose is to manage the raffle participation and development as well as the award presentation, in particular:

– To manage participation in the contest.

– To certify the compliance of the participation requirements.

– To identify the winner.

– To communicate and publish the winning condition on social media, the website of the processing responsible party and other media that are deemed adequate and to award the corresponding prizes.

4.2.2. How long will we store your data?

Data will be stored as long as they are needed for the purpose for which they were gathered (your participation in the raffle or the promotion) and as long as no deletion has been asked from you and, in any case, in compliance with the applicable legal prescription period.

4.2.3. Are there Automated Decision-making or Profiling?

No automated decision-making will occur over your data.

4.2.4. What is the data processing legitimation?

Consent of the interested person: The legal basis for the processing is the participant’s consent granted by the filling of the corresponding ticket and the acceptance of the rules and conditions of the contests and raffles.

If the interested person fails to provide the necessary data for processing purposes, he/she will not be able to participate in the promotion, raffle or contest.

4.2.5. What are the Addressees of your data?

4.2.5.1. Cessions

  • Publications on the Internet, social media, catalogues and commercial events: The winner’s data may be published on the company’s social media, website, catalogues and other commercial events.
  • Publicity and communication services: Service provider hired by the organisation
  • Technology platform services: Service provider hired by the organisation

4.2.5.2. Transfers:

No international data transfers outside the EU will occur.

4.2.6. Where do your personal data come from?

Data have been gathered from the interested party or his/her representative.

4.2.7. ¿What data do we process?

  • Identifying data:
    • Name(s) and surname(s)
    • Address
    • ID number
    • Telephone
    • E-mail address
    • Date of birth
    • Image/Voice
  • Other classified data:
    • Personal characteristics
  • We do not process specially protected data

4.3. PROCESSING: Management of offers and commercial promotions

 4.3.1. What is the purpose behind our processing of your personal data?

The processing purpose is to send commercial advertising campaigns featuring the offers, promotions and publicity about our services.

4.3.2. How long will we store your data?

The data linked to advertising and commercial research purposes will be indefinitely preserved as long as the interested party does not request their deletion.

4.3.3. Are there Automated Decision-making or Profiling?

No automated decision-making will occur over your data.

4.3.4. What is the data processing legitimation?

Consent of the interested person: The processing legal basis comes from the consent granted by the user and, under no circumstances, its withdrawal will condition the contract’s performance.

4.3.5. What are the Addressees of your data?

4.3.5.1. Cessions:

Technology platform services: Service provider hired by the organisation
Publicity and communication services: Service provider hired by the organisation

4.3.5.2. Transfers:

Newsletter management with Mailchimp: In order to proceed with the sending of promotions and advertising information of our services, we inform you that the contact details you provide will be transferred outside the EU to the Mailchimp servers (e-mail marketing provider) owned by The Rocket Science Group, and harboured by the Privacy Shield between EU and the United States, granting your data safety. Information available at: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active

4.3.5.3. Where do your personal data come from?

Data have been gathered from the interested party or his/her representative.

4.3.5.4. What data do we process?

– Identifying data:

– E-mail address

– Name(s) and surname(s)

– We do not process specially protected data

4.4. What Rights can you exercise over your personal data? 

  • Any person has the right to obtain a confirmation about whether we are processing their personal data or not.
  • As an interested party, you have the right to access your personal data, as well as request the rectification of the inaccurate data or, given the case, request their erasure when, among other reasons, these data are no longer necessary for the purposes they had been gathered originally.
  • In certain circumstances, as an interested party, you may request the processing limitation over your data, in which case we will only preserve them for exercising or defending claims.
  • In certain circumstances and for purposes related to your particular situation, in your position as interested party, you may object to your data processing; therefore, we will stop using your data, except in the case of absolute lawful reasons, or for the exercise or defence of eventual claims.
  • In case you have granted your consent for some of the purposes informed in the referred processing procedures, we inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to your withdrawal.
  • Furthermore, you will have the right to data portability, meaning that you may receive your relevant personal data, and the data you have provided us with, in a structured common-use machine-readable format, for transferring such data to another processing responsible party.
  • Additionally, we inform you that if you have not been able to exercise your rights satisfactorily, or if the manner to exercise them has not been adequate, you may file a complaint before a supervisory authority. If you want to know more information about this right and about how to exercise it, you can consult the Data Protection Spanish Agency (AGPD):
  • With regards to the processing of your data for advertising and promotion purposes, you may easily exercise your voluntary exclusion from those communications by means of the following options:
    1. By sending an e-mail to: choviresponde@chovi.com
    2. In each commercial communication you receive you will have the chance to exercise your exclusion by marking the option «Unsubscribe from commercial communications».

4.5. How can you exercise your data protection rights?

In order to exercise your rights, you will have to submit a written statement to the previous address or to the choviresponde@chovi.com e-mail address. You will have to specify which of the rights you request to be satisfied and, at the same time, you will have to attach a photocopy of your ID card (or an equivalent identification document). In case you have a legal or voluntary representative, you will also have to attach an identification document of your representative. If you wish to have a form for that purpose, you will be able to:

  • Use an official model provided by the agency: http://www.agpd.es
  • Or request a model directly to us: choviresponde@chovi.com

 


5. COOKIES POLICY

CHOVI SLU uses cookies to improve the experience of the visitors of our websites and has released a new cookies policy. It explains what cookies are and how we use them on our websites.

5.1. What is a cookie?

Cookies are small files made of a chain of letters and numbers that are sometimes saved on your computer by website servers. They allow for a website’s owner to tell you apart from other users. Cookies cannot be executed as code and do not have viruses that allow us to access your hard drive. In this sense, we cannot access your hard drive’s information, even if cookies are stored in it.

This website uses its own and third-party cookies to offer you a better experience and service. When browsing or using our services, you accept the use we make of them. You may change cookies settings at all times.

5.2. How are cookies used?

The cookie-generated data on the CHOVI SLU websites may be used for different purposes, including the following:

  • For strictly necessary uses: These cookies are essential for you to browse the website and use its functions, for example, accessing the website’s safe areas and remembering the items of your shopping list or at which point of the purchase order you are.
  • Performance: Cookies gather information about how visitors use a website, for example, the pages that are more frequently visited or that display more error messages. These cookies are used to improve the website for future versions, to improve the user experience and to improve the website’s functioning by reducing the amount of time needed for page loading.
  • Functionality: These cookies allow the website to remember the decisions you make when browsing, such as your username or your browsing language. They ensure a better user experience, assure that the website’s aspect is coherent and guarantee your security whenever you are logged in.
  • Targeting or advertising: These cookies are used to offer you the most relevant content for you and your interests.

We do not allow third parties to advertise on our website, but we cannot control the advertisers that are allowed by Internet service providers.

5.3. Cookies types used

This website uses both temporary session cookies and permanent cookies. Session cookies exclusively store data while the user access the website and permanent cookies store data in the terminal so they can be accessed and used in more than a session.

Depending on the processing purpose of the data obtained through cookies, the website may use:

5.3.1. Technical cookies

These cookies allow the user to browse the website or application and to use the different options and services it features. For instance, controlling data traffic and communication, identifying the session, accessing the website’s restricted areas, remembering the elements of a purchase order, applying or subscribing to an event, using security elements during the browsing time and storing contents for sound or video broadcasting.

5.3.2. Personalisation cookies

These cookies allow the user to access the service with some preset general characteristics in his/her terminal or with his/her own settings. For instance, the language, the browser type, the design of the selected contents, the terminal’s geolocation and the regional configuration.

5.3.3. Advertising cookies

These cookies allow for the efficient management of the advertising areas that have been included in the website or application providing the service. They allow to adapt the publicity content so it can be relevant for the user and avoid showing adverts that the user has already seen.

5.3.4. Analytical cookies

These cookies allow to track and analyse the users’ behaviour. The information gathered by this type of cookies is used for measuring website, application or platform activity and for the creation of browsing profiles, with the aim of introducing service improvements depending on the usage data.

5.3.5.  Third-party cookies

Some third-party cookies can be installed in some websites for managing and improving the services offered. For instance, the statistical services provided by Google Analytics.

Cookies used

Cookie ownership Name Purpose Type Duration
Google Analytics cookie _GA A Google Analytics cookie that uses an anonymous identifier to tell anonymous users apart and analyse user interactions in the application with the purpose of optimising the services offered. A cookie by Google. Third-party 2  years
Google Analytics cookie _gid It is automatically and transparently generated for the website based on certain third-party measurement codes Third-party 24 Hours
Google Analytics cookie __GAT A Google Analytics cookie that is used to distinguish the different tracking objects created in the session. A cookie by Google./td> Third-party 10 Minutos
WordPress cookie bp_ut_session This cookie blocks content for registered users. Third-party 1  year
WPML provider _icl_current_language It identifies the user language.Own / exempt Own / exemp 1 day
Session cookie inbound_referral_site When the user has already filled in the form, this field is autofilled. Own 0
Session cookie lead_session When the user has already filled in the form, this field is autofilled. Own 0
Session cookie wp_lead_uid When the user has already filled in the form, this field is autofilled. Own 0
WordPress cookie wpml_referer_url It stores the last URL visited by the user to perform the language change if applicable Third-party 24 hours
Session cookie PHPSESSID This cookie is used by the PHP encrypted language to allow the SESSION variables to be stored on the web server. This cookie is essential for the web functioning. Own 0 minutes

Cookie administration
The user can allow, block or delete the cookies installed in his/her terminal through the browser options configuration:

Cookie administration

The user can allow, block or delete the cookies installed in his/her terminal through the browser options configuration

Below are some links in which you will find information about how you can activate your preferences on the main browsers:

Finally, you can check the ‘Your Online Choices’ portal, where apart from finding useful information, you will be able to configure, provider by provider, your third-party advertising cookie preferences.

In some browsers, it is possible to configure specific rules to manage the cookies of each website, which allows for a more precise control over privacy. This means that cookies can be disabled in every website except for those trusted websites.